Bum-Ware Cloth Diapers
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Guarantee

If there is a problem with workmanship, the diaper will be replaced or repaired at my discretion within 30 days from the date of purchase (first owner only). Use of Oxy Clean, chlorine bleach, fabric softener or dryer sheets voids this warranty. There will be no exchanges for custom orders with embroidery, unless there is a manufacturing defect. I stand behind my diapers 100%, so if you have any kind of a problem, please let me know.   


Return Policy

I accept returns on items that have not been worn or washed, and are in the exact condition as they were sold, for an exchange or store credit only. Items must be returned within 14 days of receipt. Actual shipping charges will not be refunded, and your exchange will be subject to additional shipping charges, unless there is a manufacturing defect. Discount offers cannot be applied to exchange orders. No returns or exchanges on items that were made to your specs, such as "shorter rise" for example, or personalized embroidery, such as a child's name. Please contact me before returning any items, as I will not accept any returns without prior notification.


Processing Time


I ship each and every order as fast as possible.  Small orders take 2-3 business days to ship.  Medium sized orders take 3-4 business days, and large orders take 5-7 days.  All orders containing embroidery will take 5-7 days to ship. You will receive Paypal shipping notification email including tracking number when your order is shipped out.

Canceling Orders

Orders can be canceled within 12 hours of placing an order without any cancelation fees.

 

Privacy Policy

I do not share any of your personal information with third parties. I do not run any credit cards myself therefore I do not see any credit card information. All checkout is done by PayPal.


Methods of Payment


Paypal / You do not need  to have a PayPal account  to use PayPal checkout.

Shipping

6.95 flat fee shipping to all 50 US states. International shipping fees vary.
 

Shipping outside of the United States:

**Customer is responsible for paying any customs duty fees that apply to the order.


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